If you are a skater, or a snowborder, or a fuckin’ poser like I am and you live in Italy, probably you may have some problems in finding clothes, band merchandise and shits like these.
Honestly, I have to say that there are a lot of great shops near the place I live and I usually buy there all my stuffs, but sometimes finding what I’m looking for gets quite difficult and so I have to resort to the web.
Surfing the net I hit on www.skateamerica.com.
“Welcome to the #1 Skateboard Mailorder Dealer in the world“.
Wow, I thought, heaven is a place on web!
It was September the first.
I immediatelly asked my friends and my girlfriend if someone would like to order something with me, in order to divide the shipping bill.
Ambra chose a pair of sandals, a belt and a pair of gloves.
I chose a Blink 182 old style t-shirt. I know, Blink are on hiatus since 2005 and the t-shirt I like is a 1999 item or even older, but ehi, skateamerica is the #1 Skateboard Mailorder Dealer and they make impossible to become possible. In fact the t-shirt is available and ready to ship immediately.
Can’t belive me? Look at this. I asked an M size.
Can you see it? Is STILL available and ready for shipping.
Ok, I’ll come back on this later.
Max, a friend of mine, chose a Billabong Shirt and an Atticus T-Shirt.
We made the order on September the sixth.
Skateamerica.com take the payment from my credit card on September the seventh.
Ok, they are fast ‘cause they are the #1 bla bla bla. I thought they will be fast in shipping too.
I was damn wrong.
After about a week, the customer service contacted me telling that the Atticus t-shirt was no more availabe. They told me I have to choose an alternative product.
If a product is no more available I think it has to be cancelled from the order, ‘cause I want that particular product and not another one, but Max is a nice guy and accepted to change the t-shirt.
This time he chose a Volcom one.
After another week, the customer service recalled me telling that even the Volcom t-shirt was no more available. As the last time, Max had to choose an alternative.
Max is a nice guy, but nice guys get sick too.
We asked to delete the item from the order.
We didn’t want any fucking alternative product.
A couple of days and more than a couple of e-mails later they finally cancelled the product from the order, but not from the bill.
Skateamerica wanted me to pay for a t-shirt I will never receive.
The #1 of Mailorder Motherfuckers started to irritate me.
I wrote them a mail telling that paying for a t-shirt that will never be shipped sounds like a fucking rip-off.
Probably I wrote them more than a single mail, but in the end they cancelled the item even from the bill.
This happened October the second.
Today, October the fifteenth, the order isn’t already been shipped.
I don’t know exactely what the hell is happening to my order, but if I check the Order Status on the skateamerica.com customer page I can see that the problem is my Blink 182 t-shirt.
Yes, the one I linked above.
The one marked as “ships immediately” on that goddam site.
Fuck you skateamerica.com.
I hope people read this post and make you the #1 Out Of Business Mailorder Service.
I dedicate you a line form Propagandhi, maybe you sell their merchandise too: stick the fucking order up your goddam ass, you sonofabitch!
I tried to write these lines in English so guys I’m talking to could understeand.
I know my English is terrible so I’ll accept any kind of hint to make this post get clearer.